JKS is diversed in developing applications from business requirements and/or technical design documents. JKS leverages Remedy best practices as well as the ITIL® (Information Technology Infrastructure Library) process to ensure that all development work is optimized.  As part of the best practices process, JKS also creates all necessary development documentation and user guides related to application enhancements and development.  Knowledge transfer is also provided in the form of hands-on mentoring, customized training or train-the-trainer approach. JKS is dedicated to providing proven frameworks and best practices to complete any enhancement or development on time and within budget.